Hi,

I have a friend who recently got divorced. Her ex-husband has not lived in her home—the address that is still listed on his driver's license—since 2021.

She has been shopping for new auto insurance and has been told by multiple insurance companies that her premiums are higher because his driver's license still lists her address, and he has multiple traffic violations.

She contacted the DMV to report that he no longer resides at that address. However, the DMV told her they cannot require someone to update the address on their driver's license and that it is not considered fraud simply because he continues to use that address, as he is not using it to open accounts or commit identity theft.

Has anyone run into this situation before?  I'd appreciate any ideas she can take to rectify this situation for herself. 

Thank you.